DRAMASPARK

Delete your DramaSpark account

Last updated: September 8, 2026

Email a deletion request ↗

You can request deletion of your account and associated personal data here, even if you no longer have the app.

1. Request deletion in the app

Open DramaSpark and use its account-deletion option in the account or settings area. Follow the confirmation instructions. If you cannot access the app, use the email route below.

2. Request deletion by email

Email [email protected] with the subject Delete My DramaSpark Account. Include your account email address or user ID and state that you want the account and associated personal data deleted. You do not need to reinstall the app. Do not send passwords or payment credentials. We may request limited information to verify ownership.

3. What will be deleted

After verification, we delete or irreversibly anonymize your DramaSpark account, profile and account-linked viewing, preferences and activity information, except the limited records described below. Permanent deletion removes access to the account. Review pending withdrawals before confirming deletion and contact support about unresolved balances.

4. What may be retained

We may retain limited withdrawal and transaction records for accounting and legal obligations, and records needed for fraud prevention, security or unresolved disputes. Such records are restricted to those purposes and are kept only as long as necessary or legally required. Residual backups may remain temporarily until their normal deletion cycle. We explain applicable retention or any limitation when responding to your request.

5. Processing and confirmation

We process verified requests and send a response within the period required by applicable law. If further verification or a lawful extension is needed, we will explain it. You can reply to your request email to ask for status.

6. Uninstalling is not deletion

Removing DramaSpark from your phone does not delete your account. Deleting a DramaSpark account does not delete your Google, PayPal or other independently operated third-party accounts.

7. Operator and contact

App: DramaSpark
Controller: Tuoji (Xuzhou) Network Technology Co., Ltd
Office: 1-2419, Buildings 1, 2, 3, 5, and 8, Tongshan Wanda Plaza, Tongshan District, Xuzhou, 221000, CN
Contact: [email protected]